Have a question?
Send us an e-Mail
[email protected]
Monday – Friday • 9:30am – 4:00pm EST

Acorn Sales Shipping and Turnaround

At Acorn Sales, we take pride in our service and strive to have a super, fast order delivery and turnaround time, one of the fastest shipping times in the industry. Generally, most custom products are shipped within 1-2 business days. Stock products are generally shipped out the same day. After an order is placed, typically within 30-60 minutes we will start production on your order and cannot make changes to the order once production has started.

Order from Acorn Sales knowing your order will arrive on time, every time.

What happens if I need my order sooner than that?

We do offer several options if you require your merchandise sooner. We offer overnight shipping 2nd Day Air Shipping and USPS Express Shipments for a flat fee. RUSH Orders Submitted up until 11 AM EST (Eastern Time) Monday through Friday can ship the same day on the majority of our products. These shipping fees already include our rush production handling.

Please note: that if you submit your order after 11 AM EST Monday through Friday but still need your order to ship the same day, then you will need to call us to make certain that we can fulfill your order. Additional rush charges may apply.

How and Where do you ship from?

We ship from our manufacturing facilities and warehouse located in Richmond, Virginia. Typically for standard shipping (it is USPS but we reserve the right to ship UPS due to package weight), we like to allow anywhere from 3-8 business days from the time your order leaves our facility to the time of delivery. If your order is for items that we do not carry in stock or is a special order, then it will be drop-shipped from one of our vendors.

How much does shipping cost?

We offer a flat rate shipping price regardless of the size of your order. Shipping is calculated at the time of checkout and added on to your order.

For Shipping fees we charge:

  • $6.95 for Standard Domestic Shipping
  • $40.00 for UPS 2nd Day Air
  • $85.00 for UPS Overnight Next Day Air Shipping (weekend delivery not included)

Shipping is charged on a per order basis and we reserve the right to combine shipments. Please note that we do not refund shipping fees for any reason. At this time the only shipping costs that are on a quoted basis are International Express Shipments.

Do you offer any free shipping?

Yes, occasionally we will run promotions on certain products and/or product categories that offer free standard shipping (domestic only). Look for a product that has this icon and this product qualifies for FREE Shipping. NOTE: For free shipping, we are only able to offer free shipping on qualifying products, and your order must only contain qualifying products in order to get free shipping.

Do you ship Internationally?

Yes, we do ship internationally to most countries in the world. Your country will be available to select during the checkout process. At this time we have a flat shipping fee of $30 USD for International shipments. If you need an express shipment for an international shipment please contact us for a quote.

For international shipments, we like to allow 10-20 business days from when the shipment is processed for actual delivery and to allow adequate time to clear US Customs.

If you want to view our complete shipping and ordering policies click here.