ACORN Sales Company Privacy Policy
At ACORN Sales we understand and share your concern about privacy. We want to
assure you that Acorn respects your privacy and treats your personal information
with the highest standards of safety, security and confidentiality. Acorn Sales
will never sell, rent or loan your personally identifiable information without
your consent. If you have questions regarding this Policy, you may direct them
to support@acornsales.com.
What type of information does ACORN Sales collect?
Our goal is to provide you with a safe and enjoyable shopping experience.
When we collect information about you, it is in an effort to make our products
and services more efficient and customized to you. Feel free to browse the
ACORN Sales site without revealing any personal information about yourself.
However, once you give us your personal information, you are not anonymous to
us.
What about Cookies?
"Cookies" are small pieces of information that a web site will store on your
computer’s hard drive. ACORN Sales Company will use cookies to identify you
during your session, make our services easier to use, and to store items in your
shopping cart between visits. Cookies are never used to store sensitive customer
information such as names, addresses, credit card numbers or passwords.
Acceptance of cookies is not a requirement to browse our site; however our
shopping cart does require the acceptance of cookies to work properly. Most
browsers automatically accept cookies, but you can configure your browser to
prevent that. If you would like to place an order on our site, but object to or
otherwise are unable to use cookies, please feel free to place your order via
our phone number at (804) 359-0505 or through our toll free fax line (800)
272-7011.
Personally Identifiable Information
This is information that you provide to us that is specific to you. We
collect information such as your name, phone number, billing information,
shipping information and other personal information as indicated on the forms
throughout our site. You provide such information when a purchase is made,
enter a contest or sweepstakes, fill out a survey or form, provide ratings or
testimonials feedback, give or redeem a gift certificate, etc.
Our use of your information
We use the information we collect from you to improve our products and
services and make your shopping experience more efficient and relevant. We
review the actions of our visitors on an aggregate basis to determine customers'
preferences. Acorn Sales also conducts analysis and research on our visitors'
demographics, interests, and pages viewed based on the information provided to
us during ordering, from our server log files, contests or surveys.
Does ACORN Sales share the information it receives?
ACORN Sales does not sell or rent any personally identifiable information
about you to any third party. The following describes some of the ways that your
personally identifiable information may be disclosed: During the purchase
process, we will share your information with certain intermediaries (e.g. UPS)
Customer Service Inquires
Please feel free to contact one of our customer support representatives if
you have any questions about anything in this policy, or would like more
information.
Legal Requests
ACORN Sales Company, Inc. reserves the right to disclose any activities or
information about you to law enforcement or other government officials as we, in
our sole discretion, determine necessary or appropriate, in connection with an
investigation of fraud, intellectual property infringements, or other activity
that is illegal or may expose us or you to legal liability about you that we
deem unlawful.
Account Information
You may ask to have your account information removed from our active
databases to prevent your information from being shared with other users;
however, because we keep track of past purchases, you cannot delete information
associated with past purchases. Such information will be deactivated as soon as
reasonably possible based on your account activity. Also, as a security measure
we "back up" the data stored on our systems, and such prior information cannot
be completely removed from our databases. Therefore, you should not expect that
all of your personally identifiable information will be completely removed from
our databases in response to your requests.
Security
Acorn Sales' servers use Secure Sockets Layer (SSL), an encryption technology
that works with Netscape, Microsoft Internet Explorer, and AOL's browser, so
that only Acorn Sales can read a buyer's personal information. We will transmit
the entire credit card number to the appropriate credit card company during
order processing.
A special note about children's privacy
You must be at least 18 years old to have our permission to use this site.
We do not knowingly collect, use or disclose Personally Identifiable Information
about visitors under 18 years of age. If you are a minor, you can use this
service only in conjunction with your parents or guardians.
Privacy Policy Changes
ACORN Sales reserves the right to change, modify, add or remove portions of
this Policy at any time. Any changes will be posted in this document and will
become effective immediately upon being posted unless we tell you otherwise.
If you have further questions about ACORN Sales' Privacy Policy or comments on
how we can improve the Acorn Sales shopping experience, please do not hesitate
to email us at info@acornsales.com . Need more help? You can refer to our
Shopping Help Center or email one of our friendly Customer Help Specialists at
sales@acornsales.com.
You may also write to us at:
Privacy Manager
Acorn Sales Company, Inc.
P.O. Box 6971
2010 Tomlynn Street
Richmond, VA 23230
We always enjoy hearing from you and appreciate your business.
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