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Privacy Policy

ACORN Sales Company Privacy Policy

At ACORN Sales we understand and share your concern about privacy. We want to assure you that Acorn respects your privacy and treats your personal information with the highest standards of safety, security and confidentiality. Acorn Sales will never sell, rent or loan your personally identifiable information without your consent. If you have questions regarding this Policy, you may direct them to support@acornsales.com.

What type of information does ACORN Sales collect?

Our goal is to provide you with a safe and enjoyable shopping experience. When we collect information about you, it is in an effort to make our products and services more efficient and customized to you. Feel free to browse the ACORN Sales site without revealing any personal information about yourself. However, once you give us your personal information, you are not anonymous to us.

What about Cookies?

"Cookies" are small pieces of information that a web site will store on your computerís hard drive. ACORN Sales Company will use cookies to identify you during your session, make our services easier to use, and to store items in your shopping cart between visits. Cookies are never used to store sensitive customer information such as names, addresses, credit card numbers or passwords. Acceptance of cookies is not a requirement to browse our site; however our shopping cart does require the acceptance of cookies to work properly. Most browsers automatically accept cookies, but you can configure your browser to prevent that. If you would like to place an order on our site, but object to or otherwise are unable to use cookies, please feel free to place your order via our phone number at (804) 359-0505 or through our toll free fax line (800) 272-7011.

Personally Identifiable Information

This is information that you provide to us that is specific to you. We collect information such as your name, phone number, billing information, shipping information and other personal information as indicated on the forms throughout our site. You provide such information when a purchase is made, enter a contest or sweepstakes, fill out a survey or form, provide ratings or testimonials feedback, give or redeem a gift certificate, etc.

Our use of your information

We use the information we collect from you to improve our products and services and make your shopping experience more efficient and relevant. We review the actions of our visitors on an aggregate basis to determine customers' preferences. Acorn Sales also conducts analysis and research on our visitors' demographics, interests, and pages viewed based on the information provided to us during ordering, from our server log files, contests or surveys.

Does ACORN Sales share the information it receives?

ACORN Sales does not sell or rent any personally identifiable information about you to any third party. The following describes some of the ways that your personally identifiable information may be disclosed:  During the purchase process, we will share your information with certain intermediaries (e.g. UPS)

Customer Service Inquires

Please feel free to contact one of our customer support representatives if you have any questions about anything in this policy, or would like more information.

Legal Requests

ACORN Sales Company, Inc. reserves the right to disclose any activities or information about you to law enforcement or other government officials as we, in our sole discretion, determine necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability about you that we deem unlawful.

Account Information

You may ask to have your account information removed from our active databases to prevent your information from being shared with other users; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Such information will be deactivated as soon as reasonably possible based on your account activity. Also, as a security measure we "back up" the data stored on our systems, and such prior information cannot be completely removed from our databases. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.

Security

Acorn Sales' servers use Secure Sockets Layer (SSL), an encryption technology that works with Netscape, Microsoft Internet Explorer, and AOL's browser, so that only Acorn Sales can read a buyer's personal information. We will transmit the entire credit card number to the appropriate credit card company during order processing.

A special note about children's privacy

You must be at least 18 years old to have our permission to use this site. We do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 18 years of age. If you are a minor, you can use this service only in conjunction with your parents or guardians.

Privacy Policy Changes

ACORN Sales reserves the right to change, modify, add or remove portions of this Policy at any time. Any changes will be posted in this document and will become effective immediately upon being posted unless we tell you otherwise.

If you have further questions about ACORN Sales' Privacy Policy or comments on how we can improve the Acorn Sales shopping experience, please do not hesitate to email us at info@acornsales.com . Need more help? You can refer to our Shopping Help Center or email one of our friendly Customer Help Specialists at sales@acornsales.com.

You may also write to us at:

Privacy Manager
Acorn Sales Company, Inc.
P.O. Box 6971
2010 Tomlynn Street
Richmond, VA 23230

We always enjoy hearing from you and appreciate your business.
 

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