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Notary Questions

So Can you help me with the notary merchandise?

ACORN Sales Company, Inc. is pleased to learn about your newly or renewed Notary Public Commission.  We have put together a list of commonly asked questions that might assist you in your products that you choose to order from us and if you still need further help, please contact us at (804) 359-0505 or via e-mail sales@acornsales.com

   

I just became a commissioned Notary Public what should I get?

What's the difference between the Pocket Model and the Desk Model Seal?

What is the difference between a ACORN Basic and ACORN Deluxe Seal Packages?

 

What does EXPRESS Shipping mean?

What is the difference between the Notary Stamps you offer?

When do I need to order a Originally Commissioned As (Item 1008) Stamp?

What if I belong to a Tax Exempt Organization?

How fast do I get my Notary Supplies?

How does my order arrive?

What if my Notary Seal stops making an impression after several years?

Can my Self Inking Stamps and Slim Stamps be Re-Inked?

How is the best way to contact ACORN Sales Company, Inc?

What exactly is covered by the Lifetime Warranty?

What if I placed an order and wanted something different?

Can I return my merchandise?

I just became a commissioned Notary Public what should I get?

ACORN Sales Company, Inc. offers a wide variety of Notary Public merchandise and generally recommends the Deluxe Notary Seal Package.  This includes an embossing seal, commission expiration stamp, record book and two additional stamps, which should cover most of your Notary needs.  For a new Notary that would like to stay simple, try our ACORN Basic Notary Package.  ACORN Sales Company, Inc. offers as well Notary Public Signs, Decals and Foil Seals and other merchandise customers have been happy with in the past. 

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What's the difference between the Pocket Model and the Desk Model Seal?

Basically, the ACORN Pocket Model seal is made for people on the go, and the desk model is a seal that is more stationary and sits on your desk.  The Desk seal requires a little less pressure to make a clear impression than the ACORN Pocket seal.  The ACORN Pocket Seal comes with a deluxe leatherette carrying case and the Desk Model does not.  The ACORN Pocket Model seal is compact enough to easily be taken with you while you are away from the home or office.

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What is the difference between a ACORN Basic, Deluxe and Supreme Notary Packages?

The main difference in the ACORN Basic Seal package and the ACORN Deluxe Seal Package is the Basic Package comes with an embossing seal and a commission expiration stamp. 

The Deluxe Package comes with an embossing seal, commission expiration stamp, Notary Record book, an Embossed Hereon Stamp (Item 1010) as well as a choice of either a Jurat, Acknowledgment, Certified Copy or Identification Stamp.

Notary Public Package Comparison Chart Click Here

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What does EXPRESS Shipping mean?

Express Shipping means once your order is completed, ACORN Sales Company will ship your order UPS Next Day Air for an additional charge of $35.00.  This service is great for those who are in a hurry for products.  Our normal time in manufacturing and assembling the order before it is ready to ship is 24 - 48 hours.  Read about our shipping here.

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What is the difference between the Notary Stamps you offer?

ACORN Sales Company, Inc. offers quite a few different notary stamps.  The main difference in the Notary Stamps are some word changes within each stamp.

View Sample Notary Stamps Here

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When do I need to order a Originally Commissioned As (Item 1008) Stamp?

The "Originally Commissioned As" Stamp (Item 1008) is primarily used for people who have had a name changed.  For instance if you were commissioned as "Mary Jane Smith" and then married and your named changed to "Mary Jane Jones" the Originally Commissioned as stamp would state that you were Originally Commissioned as "Mary Jane Smith"

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What if I belong to a Tax Exempt Organization?

ACORN Sales Company, Inc. does a lot of business with Tax Exempt organizations such as churches, fire departments and local government organizations.  If you are a Tax Exempt organization we need to have your tax exempt paperwork on file at our office.  Please submit this via facsimile at (804) 353-5258 or Toll Free (800) 272-7011.

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How fast do I get my Notary Supplies?

ACORN Sales Company, Inc. works our best to maintain a 24 - 48 hour turnaround on our products (Monday - Friday).  This means when you place your order, your order will go into our production department and get in the making immediately and is ready to be shipped out in 24 - 48 hours.  We ship 95% of our orders out within 48 hours upon receipt of your order, however once the shipment leaves our facilities through a shipping carrier it is out of our control, and we cannot claim responsibilities for lost shipments or items that have gone to the wrong place.

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What if my Notary Seal stops making an impression after several years?

If you have purchased your Notary Seal from ACORN Sales Company, Inc. before it is covered under our Lifetime Warranty.  If seals are left in extreme temperature conditions from time to time the counter die of the seal can become misaligned and we will repair or replace this free of charge.

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Can my Self Inking Stamps be Re-Inked?

They sure can.  ACORN Self Inking stamps are usually good for around 5,000 impressions or so and after that it is just a matter of adding dropping a few drops of Rubber Stamp ink in the stamp pad for more impressions.  Slim Stamps can be reinked as well, however they take a different type of ink

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How is the best way to contact ACORN Sales Company, Inc?

ACORN Sales Company, Inc. is open for business Monday - Friday from 8:00 a.m. until 4:45 p.m.  You can contact us at (804) 359-0505 if you need questions answered, or fax a request to (804) 353-5258.  We have a fast response to e-mail inquires as well, please direct these to sales@acornsales.com.

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What if I provide ACORN Sales Company with the wrong expiration date with my Notary Seal, or what if I placed an order and wanted something different?

If you do so notify us IMMEDIATELY!  ACORN Sales Company, Inc. generally turns and ships our products out in 24 - 48 hours and if you wait several days there is a good chance that your product(s) has been made, assembled and shipped out to you.

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Can I return my merchandise?

Some of ACORN Sales Company, Inc.'s merchandise can be returned for a store credit only.  If the Items that are ordered are custom made such as Rubber Stamps, Notary Seals and Self Inking Stamps with individuals names and or custom wording they cannot be returned since it is made to order.  ACORN Sales Company, Inc. will work with you the best we can to make sure that you are a satisfied customer. ACORN Return Policy >>

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What exactly is covered by the Lifetime Warranty?

ACORN Sales Company, Inc. ensures the quality of the seals we produce.  If any seal purchased from ACORN fails to make a crisp impression, return the seal to us and have it repaired or replaced free of charge.  This warranty covers the normal wear and tear from normal use, and excludes seals that have been through extreme abuse. You can read about the full Seal Guarantee Here>>

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Customers can get all of their custom notary public supplies, professional supplies, corporate seals and corporate kits in one location. Customers place orders via the Internet, e-mail, fax, phone, or mail while using any method of purchase, such as purchase orders (for established accounts), credit cards, and of course, check, money order, or cash.

Please phone us at (804) 359-0505 or email info@acornsales.com with any questions or comments you may have. We look forward to earning your business.

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