We have compiled some of our more popular questions that we get asked
frequently on personalized embossers. If have a question that is not listed down below,
please feel free to contact us at (804) 359-0505 during our normal business
hours (Monday-Friday 8:00AM-4:45PM EST) or send an email to
sales@acornsales.com most questions
are easily answered we just request that you don't go off any assumptions on
these products.How large of an area can I emboss?
We use various plate sizes based on your layout choice - 1- 5/8" circular or 1"
x 2" rectangular. All plate sizes are interchangeable with our embosser.
Layouts on the plates can be sized as large/small as will fit within those
dimensions. If you require a specific size, please let us know. 2" diameter
inserts (plates) are available at an additional charge.
How do I change the embossing insert or plate?
First, make sure that the sliding lock switch on top of the
embosser handle is in the unlocked position. The embossing handle
should be in the raised position. Next, hold the handle up with one
hand while pressing the plate together with the other hand. While
pushing the plate together, pull up and out. Do the opposite to
insert a new plate. Note: The bottom of the plate has four holes -
two of which "snap" onto raised metal parts on the embosser. Make
sure the plate is "snapped" into place before use.
What is Embosser Orientation? and how do I know I am choosing the correct one?
Orientation refers to what direction on the sheet of paper the embosser comes in
from. We have an equal number of requests for Top and Bottom orientation.
Embosser Orientation is what direction of the page you would like the insert to
imprint from. Choosing a TOP ORIENTATION is for when you want your
embossed image to come from the TOP of the page for example in the use of
stationary applications. BOTTOM ORIENTATION will imprint from the bottom
of the page, for example if you were embossing Envelope Flaps with an Address
Embosser - you want to select a Bottom Orientation.
Choosing the correct orientation is a very important step when placing
your order, for example if you are purchasing an address embosser with a top
orientation it will imprint the top of the page as in stationary applications,
but when it is used to imprint envelope flaps - the text will read upside down,
and vice versa if you have selected a bottom orientation for the address
embosser then try to use it from the top of the page. This applies not
only to address embossers, but monogram, book, personal, library and custom
artwork embossers. When the embosser orientation is ordered incorrectly to
fix this we have to disassemble and reassemble the unit for which there is a
$12.50 labor charge.
How far does the
personalized embosser reach from the edge
of the paper?
The center of the embossed image can reach approximately 1-1/2" from the edge
of the paper with our Pocket Embossers, Soft Seal Embossers and Desk Embossers.
We do have several models that will reach further the Long Reach Embosser and
Extended Long Reach Embosser which is not currently available online, but these
are available please contact us for more information on these units if you
require a further reach.
The foil seal stickers crinkle a little when I emboss them. How can
I keep that from happening?
Depending on the layout, you may find that the foil seal stickers crinkle when they are
embossed. To help prevent this, place another piece of paper underneath and
emboss both together.
Will I get the same
results from this embosser as I would from professional embossing from a
printer?
Our embossers produce excellent results, however they should
not be compared to professional embossing. Different techniques are used, which
accounts for the huge difference in cost. Professional embossing is just
that......professional embossing. It creates a perfectly even embossed image on
a variety of paper stock. Personal embossers create impressions simply by
forcing a raised image into paper using minimal pressure from a small embossing
press. This is a cost-effective alternative to professional embossing and
produces a very nice impression. This technique, however, can sometimes result
in slightly uneven impressions or small punch-through in the paper. This is
normal and not a flaw with the embosser or plate...just one of its little
quirks! Each embosser is tested prior to shipping to make ensure that it's
producing a good impression.
Can I order an insert
for my embosser that I purchased from another company?
Our inserts are made specifically for the embosser that
we sell. They may or may not fit into your existing embosser. Only purchase additional
plates if you already own an ACORN Sales embosser. A Special note: Our
Pocket model
inserts WILL NOT
Interchange with our desk model units.
If you have a pocket seal embosser - order a pocket seal insert or if you own a
desk embosser, purchase a desk insert.I want to order an embosser with a different layout, typestyle, or
design than you offer, can I do that?
Our stock address embossers, monogram embossers, book, library and personal
embossers are pre-stamped with designs, if you require any modifications to
these designs Yes - can make these changes, however modifying the layout's and
design of the stock designs will fall into a custom artwork embosser category
which we have a flat rate pricing on if you provide your logo and/or artwork in
a black and white camera ready format. If artwork is not submitted in production
ready format, we do have services which can clean this up and will contact you
with
quote and to discuss suggested layout. We can create something for you or
you can provide us with your own design. Price is generally depends on the
complexity of the artwork.
What type of paper can I emboss?
Our embossers are guaranteed to work on standard 20-24# paper,
however many designs will also emboss well on light-weight to medium-weight
(40lb) cover stock or cardstock. The designs that will work the best on heavier paper will be
smaller, simple designs WITHOUT a lot of text. Layouts that are larger,
detailed, or have a lot of text can produce light or uneven impressions on
heavier paper - if you require a special application it is strongly
suggested that you send in a sample paper or contact us for help. We can
not overemphasize to our customers that paper weights, styles and surfaces
varies from supplier to supplier and that we can only guarantee the impression
on a standard sheet of 20-24lb paper or on unlined envelopes.
Over the years we have
experienced wide variations of lined envelopes (in thicknesses and styles)
which we can not fully guarantee that these units will work unless a sample of
paper is submitted to us, so we may engrave the your personalized embosser
accordingly.
What are the
difference between the models of embossers you sell are there any differences in
the pocket or desk embosser?
Basically they are the same functional units, which will give you the same
imprint as a end result, however the main differences in the desk in the pocket
embossers. The pocket embosser is a handheld unit that you hold in your
hand and squeeze together to make an impression, while the desk embosser sits is
a unit which sits on a desk that you push down. If you are not a strong
person, or have thicker paper that you will be embossing or have a custom
artwork design that has a lot of fine detail on the seal - we recommend the desk
model embosser.
Please remember, we are here to answer any other questions that you do not
see listed above, please call us at (804) 359-0505 or send an email to
sales@acornsales.com
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